Journal of Studies in Social Sciences

Journal of Studies in Social Sciences (ISSN 2201-4624) publishes papers in all aspects of Social Sciences and Humanities, including but not limited to: Anthropology, Archaeology, Criminology, Economics, Education, History, Linguistics, Communication studies, Political science, International relations, Sociology, Human geography, Psychology, and elements of other fields as well, such as Law, Cultural studies, Environmental studies, and Social work.

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Language: English

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Vol 17, No 1

Table of Contents


Communication Strategy in Raising Customer Service Quality of Regional Water Utility Company of Sukabumi PDF
Ike Rachmawati, Ujuh Juhana
The research is a phenomenon in Regional Water Utility Company of Sukabumi that relates to customer complaint to the service of water utility, which is not optimal. The research is conducted to test empirical facts that happens in the reality and to test scientifically the communication strategy and service quality. The research was conducted two years long by using qualitative design with survey explanatory method to explain and analyze communication strategy that could raise service quality of Regional Water Utility of Sukabumi partially and simultaneously. The research aims at finding influence of communication strategy and service quality, which is able to be measured quantitatively based on indicators from each dimension by using applied statistic. Research population was customers of Regional Water Utility Company of Sukabumi. Sample use was societies who were customers of Regional Water Utility Company of Sukabumi. Sampling tehnique applied simple random sampling.

Community Participation on Peat Restoration Policy for Forest Fire Rescue and Land in Sungai Tohor Village Meranti Island Riau Province Sumatra Indonesia PDF
Febri Yuliani
Peat ecosystem is an element of peat structure, which is a whole unified that affect each other in forming balance, stability, and productivity. Hydrological Unity of Peat (HUP) is a peat ecosystem located between two rivers, between the river and sea, and or on the swamp. Peat Ecosystem is function as an element of peat that serves to protect water availability, biodiversity conservation, oxygen-producing carbon storage, climate balance divided into protected functions of peat ecosystem and peat ecosystem cultivation function. Damage to the function of peat ecosystems occurs due to mismanagement of land with the selection of business commodities that are not in accordance with the characteristics of peat lands. This is exacerbated by the draining of peat water resulting in a drought on peat that is currently the trigger for forest and land fires. Facts in the field show that fires that occur almost every year with an ever-increasing area are the fact that peat is no longer in natural conditions or has been damaged. Restoration of peat ecosystems can be done by rearranging of hydrological functions where the peat dome as long storage of water, so that peat remains wet and difficult to burn and disasters that have implications directly to the community in the region. Community participation in reducing and avoiding disaster risk is important by raising community awareness and capacity for disaster risk reduction. This research explains how the Community Participation on Peat Restoration Policy in Tohor Village, Meranti Regency. This participation results in changes to peat restoration policies. The Tohor River is a success area for peat restoration in Indonesia that can lead to forest and land fires in Sumatra.

Analysis on the Registration System in Civil Procedure Law PDF
OU Yuanjie

China's civil case filing system has turned comprehensively from examination system to registration system, having actually established the petition model with the core of petition registration. The registration system is not only a simple problem regarding petition registration, but a fundamental procedural problem regarding the connection between “suit” and “case”. The filing difficulty in China has its complex origin and reason, which can not be completely overcome by simply emphasis the strengthening of filing procedure in abstract context. Actually, further detailed reforms or interpretation of the existed provisions need to be weighed on legislation and judicial levels.

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